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At Ava Realty ("Ava Realty" or "we" or "us" or "our"), we appreciate your use of and contributions to our Web sites (defined to include all properties (mobile, web or otherwise) owned and operated by Ava Realty) and features (known as the "services"). Ava Realty respects your privacy and is committed to protecting your personal information.
When you use Ava Realty's Web sites, we collect a variety of information.
- Information you provide.
When using our Web sites and services, you may provide information about yourself, such as name, address, phone number and e-mail. This may occur when you register on Ava Realty, claim a home, or complete other forms, such as a loan request. We may combine this information with other information we collect from your activity on our Web sites or from other companies. You may also provide information about a third party on a Ava Realty Web site, for example, if you share a real estate listing with a recipient via email.
In addition, when you order products or services from Ava Realty Web sites, Ava Realty may collect your credit/debit card information. Ava Realty will use this information solely to complete your order and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law.
In the event that a credit report is required to use a Ava Realty product or service, Ava Realty may collect your social security number ("SSN"). Ava Realty restricts access to SSNs to employees, vendors and subcontractors who require SSNs to support certain products and services. Ava Realty strives to protect SSNs from unlawful disclosure and to keep them confidential by maintaining physical, electronic, and procedural safeguards that comply with applicable state and federal regulations.
- Cookies and Web beacons.
- Third-party cookies.
We work with service providers and advertising networks to track and manage cookie information and your activities while you're on Ava Realty or using our services. You may opt-out of cookie tracking and analysis from any of these ad networks by Opting Out of Collection of Information, which is explained further below.
- Usage logs.
When you use the services, your computer communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you're visiting.
Calls to Ava Realty or to third parties through Ava Realty may be recorded or monitored for quality assurance and customer service purposes. If a call is recorded between you and a third party, it will be deemed private information of both you and the third party, and may be released to either of you.
In general, Ava Realty uses the information collected from you to communicate with you and operate our features and services. Ava Realty also uses this information to present you with advertising that we believe will be of interest or useful to you.
Your privacy is important and we are committed to protecting information that identifies you personally, where you have chosen to keep it private. We will only share personal information that you provide outside the public areas of our services in the following circumstances:
When you consent or direct Ava Realty to share the information. For example, if you choose to contact a real estate agent or lender through Ava Realty, your name and e-mail address will appear to the recipient of the message.
- Service providers to Ava Realty.
- Legal obligation or protection from harm.
- Merger or sale.
If and when Ava Realty is involved in a merger, acquisition, or any form of sale of some or all of its business, personal information may be transferred along with the business.
When you provide public information without identifying yourself, we will protect your personal identity as described above. If your account profile does not identify you personally, Ava Realty won't reveal your identity to third parties except in accordance with this policy.
- Public posting.
- Real estate information.
Ava Realty strives to provide open and transparent information about real estate markets. As a result, we make available past sales prices for homes, and allow any user to post a question or answer about a given home. Many times, this information is already publicly available. As long as discussion surrounds real estate and not individuals, we intend to keep this information freely available on our Web sites. Where a professional participates in the Ava Realty community, we may also allow users to comment on the professional, such as the lender ratings in the Ava Realty Mortgage Marketplace.
- Aggregated non-personal information and other information without personal identification.
While we do not share your personal information with third parties unless permitted above, Ava Realty may share aggregate anonymous information with third-parties. This information does not personally identify individuals, but instead provides a helpful understanding of the groups of people who prefer certain types of information and services.
You may receive e-mail from Ava Realty for a variety of reasons - for example, if you took an action on the Ava Realty Web sites, you signed up for a regular report, or you posted your home for sale and a buyer sent you a message. We respect your desire to manage e-mail correspondence. If you have an account with Ava Realty, you can select your preferences through your account tools. Also, you can manage your receipt of some types of communication by following the instructions included in the e-mail we send you.Opting Out of Collection of Information
Ava Realty marketing service provider. If you do not want Ava Realty and its marketing service provider to follow your usage of our services via cookies and Web beacons, you can opt-out of the Web site analysis tools.
Opting out of these services does not mean you will no longer receive online advertising. It does mean that the service from which you opted out will no longer deliver ads tailored to your Web preferences and usage patterns.Location Data
Ava Realty can provide you with helpful information based on where you are. If you tell Ava Realty where you are (eg., by allowing your mobile device to send Ava Realty your location), Ava Realty may use that information to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.Windows Live® Virtual Earth®
Windows Live Virtual Earth imagery is supplied by Microsoft Corporation, and use is subject to the Microsoft MapPoint Privacy Statement.Third-Party Web Sites
You may access all of your personally identifiable information collected through the Diverse Solutions Web site by emailing us at firstname.lastname@example.org. You may also correct factual errors in your personally identifiable information by sending a request to email@example.com, demonstrating the error. To protect your privacy and security, we will take reasonable steps to verify your identity prior to granting access or making corrections.Ava Realty Rentals Web site
You understand that when you join Ava Realty Rentals, you will be added to the Ava Realty Rentals Directory, which is available to all Ava Realty Rentals users and which may be made publicly available. The directory information may include certain personal information you provide to us, such as your name, email and other contact information, unless you opt out of including such information in your directory listing by editing the settings in your Ava Realty Rentals account.Children Under the Age of 13
Ava Realty will not knowingly collect personally identifiable information from any person under the age of 13. Our services are not designed to attract the attention of persons under the age of 13.Storage and Security of Information
Personal information will be processed and stored by Ava Realty in databases hosted in the United States. Ava Realty has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.Contacting Ava Realty
If you have any questions about this privacy statement, or the privacy practices of Ava Realty, please e-mail us at privacy@Ava Realty.com.